Delivery & return policy
PRICES & TAXES
Book: EUR 29,50
Apron: EUR 12,50
Bag: EUR 5,00
Local taxes included (where applicable), plus postage.
Every shipment between the EU and non-EU regions will go through customs clearance. These extra costs are not included in the price.
Delivery via Correos España within Spain, included in the price (without track & trace)
Within Europe EUR 5,00 (without track & trace)
Rest of the world EUR 10,00 (without track & trace)
Estimated arrival: within Spain 3-6 days, within the EU 1-2 weeks, non-EU regions 2-4 weeks
Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 1 - 4 weeks. Please consider any holidays that might impact delivery times.
Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed.
RETURNS & EXCHANGES
But please contact us through firstname.lastname@example.org you have problems with your order.
ACCEPTED PAYMENT METHODS
Stripe, Paypal Business, Mastercard, Visa, American Express, iDeal, Maestro
Bizum, Tikkie and banktransfers are possible too, send us an email at email@example.com
TRACKING YOUR ORDER (for orders outside of Spain)
You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking page. Please allow 1 to 3 working days for the tracking information to show.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at firstname.lastname@example.org if you believe you have provided an incorrect shipping address.
Ave Munde this is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking page. If you have any further questions on how to do this please reach out to our customer support team at email@example.com.